Healings & Readings with Kelly
Privacy Policy
Updated: 4th April 2026
1. Introduction and Data Controller
This Privacy Policy describes how we collect, use, and protect your personal information. The Data Controller for this website and business is Kelly Hawksworth, operating as Healings & Readings with Kelly.
2. Information We Collect
We collect and process the following types of information:
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Digital Information: When you visit our website, we automatically collect your IP address and session information (such as page response times) via Wix’s standard monitoring tools.
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Booking & Contact Details: We collect name, email address, and phone number when you fill out a website form or contact Kelly directly to make an inquiry or booking.
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Session Notes (Manual Records): During healing or reading sessions, Kelly may record handwritten notes regarding spiritual insights, personal history, or philosophical beliefs.
3. How We Collect and Store Your Information
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Direct Booking & Inquiries: When you contact Kelly directly (via email, telephone, or social media) or use the website booking form, we collect the personal information you give us to facilitate your appointment.
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Consent: We assume that by contacting us for a service, you agree to the collection of this information for the specific reasons stated only.
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Digital Storage: Our website is hosted on Wix.com; your digital data is stored on their secure servers behind a firewall.
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Physical Storage: All paper-based records are stored in a secure, locked location on our business premises with access restricted to authorized personnel only.
4. Purpose of Data Processing and Communication
We collect this information for the following purposes:
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To provide, operate, and schedule our healing and reading services.
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To contact you regarding appointments, account updates, or to troubleshoot problems.
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Marketing: We may use your contact details to send updates about our services or promotional campaigns.
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Opt-Out: If you wish to withdraw your consent, please contact Kelly at healingsandreadingswithkelly@hotmail.com.
5. Data Retention
In accordance with professional standards, we retain both digital contact information and manual session notes for a period of 7 years following your last interaction with us. After this time, records are securely deleted or shredded.
6. Payments
We do not currently take payments directly through the website, preferring cash or bank transfer. Should we implement online payment gateways, they will adhere to PCI-DSS standards.
7. Tracking Technologies and Cookies
Our website uses standard cookies provided by Wix to measure session information. Third-party services (like Google Analytics) may have their own tracking policies not covered here.
8. Your Rights and Contact Information
You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, please contact us:
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Mail: The Goddess Temple, Coniston House, Temple Street, Llandrindod Wells, Powys, LD1 5HG
9. Policy Updates
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting to the website.